Free trial abuse prevention. Keep resources for customers.
Repeat accounts and bots consume free credits, API quota and storage meant for new customers. ShieldLabs detects multi-accounting and automation at signup, helping protect your free tier.
Keep credits, API quota and storage available for genuine evaluations.
Make trial limits effective
Help prevent repeat accounts from restarting introductory access.
Keep growth numbers genuine
Keep bot-created trials from inflating new-customer numbers.
Keep onboarding welcoming
Give genuine new users a clear route into the product.
Free-tier protection
Stop repeat trials. Keep resources for customers.
ShieldLabs detects multi-accounting among accounts created with different email addresses. Stop repeat trial enrollment and keep free credits, API quota and storage for eligible customers.
Bots can register accounts and consume free resources at scale. ShieldLabs detects browser automation and headless clients to help keep your free tier available to real customers.
Expose disguised requests
Detect proxies and anti-detect browsers around trial signup and resource access.
Find risky acquisition sources
See the channels, referrers and UTM campaigns bringing automated trial traffic.
More than a new signup. The identity behind free access.
Combine visitor identification and multi-accounting detection with device evidence, network masking signals, bot detection, risk assessments and traffic analytics throughout the evaluation journey.
Enterprise-level functionality. Without enterprise pricing.
Connect once and start receiving ready-made fraud and abuse detections.
01
Add the snippet or SDK
Connect your product and start identifying visitors and users.
02
Receive ready-made detections
Get detected fraud and account abuse in the dashboard or through API integrations.
03
Prevent fraud and abuse
Protect customer accounts, paid access and signup incentives in your product.
Developers
Integrate in 5 minutes.
A single API to identify, detect and score. Receive risk data through API responses and webhooks. Integrate selected data points into your business logic to prevent fraud and abuse.
Free-trial abuse is repeated or automated enrollment intended to obtain more introductory access, credits or free resources than a product permits.
How does ShieldLabs help prevent free-trial abuse?
ShieldLabs detects multi-accounting among accounts registered with different emails, plus bots detected through browser automation. Help protect trial access, API quota, credits and storage for eligible customers.
What is trial cycling?
Trial cycling is a form of free trial fraud: someone registers additional accounts to restart introductory access. It can consume free credits, API quota, storage or other evaluation benefits.
Can clearing cookies restart the identity history?
ShieldLabs recognizes returning visitors after cookies are cleared and keeps recognized activity associated with visitor history. Link that evidence with your prior trial allocations.
Can this protect both time-limited trials and free quotas?
Yes. The identity and account evidence can support either workflow. Trial dates, remaining credits and entitlement limits come from your product.
How is ShieldLabs free access different from a trial?
ShieldLabs provides 5,000 free identifications, with no credit card required. The examples on this page describe trial and free-tier programs operated by your product.
Why does trial cycling distort acquisition metrics?
Repeated accounts and bots can inflate trial signups without representing new customers. ShieldLabs detects multi-accounting and browser automation to help protect free-tier resources and genuine trial acquisition.