High-Risk Event Detection Solution

High-risk event detection.
Stop account abuse and fraud.

Repeated benefit claims and shared credentials erode revenue. ShieldLabs detects account abuse out of the box, helping you protect customer accounts, paid access and signup incentives.

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Protect signup incentives

Catch repeated account claims before granting another trial, credit or discount.

Protect paid subscriptions

Find shared account use that bypasses the paid access your product sells.

Keep customer accounts safe

Spot unfamiliar access and impossible travel around sensitive sign-ins.

Act on detected abuse

Get ready-made fraud and account abuse detection without building your own model.

Multi-accounting

Stop repeat claims.
Protect signup incentives.

A visitor creates several accounts to claim introductory credits again. ShieldLabs detects multi-accounting to help stop repeated trials, bonuses and promotions.

Account sharing

Protect paid access.
Grow real subscriptions.

One subscription can be shared across several people. ShieldLabs detects account sharing to help protect paid access and keep shared use from replacing legitimate subscriptions.

Impossible travel

Catch impossible travel.
Secure sensitive access.

An account appears in distant locations within an implausibly short time. ShieldLabs detects impossible travel to help stop risky access and protect customer accounts.

Account takeover

Stop account takeovers.
Keep customers in control.

Customer accounts can be accessed by someone else. ShieldLabs detects account takeover around sign-ins and sensitive actions to help protect customer access and saved value.

The ShieldLabs platform

Account abuse and fraud detection.
Built into one platform.

Stop account abuse with identification, device and network intelligence, bot detection and traffic quality in one platform. Receive ready-made detections and the risk signals behind them.

Enterprise-level functionality. Without enterprise pricing.

Analytics dashboard

See detected account abuse.
Protect customer access.

Find account abuse and its associated users, visitors and devices. Get detected events, linked accounts and named risk signals in one dashboard.

How it works

Start protecting your product.

Connect once and start receiving ready-made fraud and abuse detections.

  1. 01

    Add the snippet or SDK

    Connect your product and start identifying visitors and users.

  2. 02

    Receive ready-made detections

    Get detected fraud and account abuse in the dashboard or through API integrations.

  3. 03

    Prevent fraud and abuse

    Protect customer accounts, paid access and signup incentives in your product.

Developers

Integrate in
5 minutes.

A single API to identify, detect and score. Receive risk data through API responses and webhooks. Integrate selected data points into your business logic to prevent fraud and abuse.

identification.scored

Ready to put the evidence to work?

Protect paid access and incentives.
Start with your own traffic.

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FAQ

Understand the event.
Use the evidence.

What are high-risk events?

High-risk events are ready-made detections of account abuse, including multi-accounting, account sharing, impossible travel and account takeover.

How does ShieldLabs help prevent account abuse?

ShieldLabs directly detects account abuse and returns ready-made events, associated entities and risk results. Help protect customer access, subscriptions and signup incentives.

Do I receive a ready-made detection result?

Yes. ShieldLabs detects account abuse and returns the result. You do not need to compare raw signals or build your own detection model.

How are high-risk events different from risk signals?

Risk signals name risks detected around an identification. High-risk events include multi-accounting detection, account sharing, impossible travel and account takeover as ready-made account abuse results.

Can I filter multi-accounting and account-sharing detections?

Yes. Multi-accounting detection starts at three accounts per visitor, and account-sharing detection starts at four devices per account. Dashboard filters narrow displayed results by account or device count without changing the detection rules.

How can I receive the results?

Get detected events and linked accounts in the dashboard, with supported results available through API integrations and webhooks.

How can I test this on my own site?

Create your site, add the browser snippet or SDK and pass registered-account identifiers when available. ShieldLabs returns detections for eligible activity on your site.

Will I see an event on the first visit?

An event is returned when the relevant account abuse is detected. A first visit does not necessarily contain the activity needed for every event, so a new site may need to collect more identified visits.

What happens after the 5,000 free identifications?

Start with 5,000 free identifications, with no credit card required. When it is used, choose a paid plan to continue identification and risk detection. Published plans show their included volume and price.

Can account abuse detections protect payments and rewards?

Yes. Add ready-made detections around signup, customer access, checkout and reward actions. Multi-accounting helps protect repeated benefits, while account takeover helps protect customer accounts and saved value.