ShieldLabs vs TrustDecision
Updated September 2026
Looking for a TrustDecision alternative? ShieldLabs gives enterprise-level functionality without enterprise pricing: risk detection for every visitor, user, device and IP address, and ready-made detection of multi-accounting, account sharing, account takeover and impossible travel with no rules to configure, from 99 USD a month for 25,000 identifications. TrustDecision gives you device labels and a score, and you configure the rules and build account sharing and impossible travel detection yourself, from 300 USD a month on AWS Marketplace.

How ShieldLabs compares to TrustDecision
| Capability | ![]() | |
|---|---|---|
| Overall | ||
| Overall score | 9.7 out of 10 | 8.0 out of 10 (ShieldLabs leads) |
| Getting started | ||
| Integration time | About 5 minutes | Hours to days (ShieldLabs leads) |
| Public pricing and self-serve | Public prices, start without a sales call | No prices on their own site, pricing only on AWS Marketplace (ShieldLabs leads) |
| Ease of use | Results in the analytics dashboard with nothing to set up | Rules you configure yourself (ShieldLabs leads) |
| Fit from startup to enterprise | Enterprise-level functionality on every plan, for businesses of all sizes | On-premises, private cloud and 24/7 support on an enterprise contract only (ShieldLabs leads) |
| Documentation and SDKs | Public docs, client and server SDKs | Public docs, client and server SDKs (comparable) |
| API and webhooks | On every plan, including Free | APIs and webhooks (comparable) |
| Platform coverage | Web and mobile web | Web, native mobile apps, HarmonyOS and mini-programs (comparable) |
| Platform flexibility | Ready-made detection, nothing to configure | Rules you configure yourself (ShieldLabs leads) |
| Detection | ||
| Identification accuracy | 99.9%, network and device intelligence | Device intelligence, with partial network coverage (ShieldLabs leads) |
| Risk signal detection accuracy | 99.9%, network and device intelligence | Device intelligence, with partial network coverage (ShieldLabs leads) |
| Bot and automation detection | Bots, automation and AI agents | Bots and automation, no AI agents (ShieldLabs leads) |
| Breadth of the signal set | 300+ risk signals | 150+ raw signals (ShieldLabs leads) |
| Local IP detection | Ready-made, with its country | A true IP behind VPNs, with its location (comparable) |
| Geolocation accuracy | Location checked against the local IP and network characteristics, not the public IP alone | IP location with an accuracy radius, plus device GPS with permission (comparable) |
| Account clustering | Multi-accounting and account sharing, with a graph | A knowledge graph, no linked-accounts output in the API (ShieldLabs leads) |
| Multi-accounting detection | Ready-made, no rules to configure | Rules you configure yourself (ShieldLabs leads) |
| Account sharing detection | Ready-made, no rules to configure | No ready detection, you build it yourself (ShieldLabs leads) |
| Account takeover detection | Ready-made, no rules to configure | Rules you configure yourself (ShieldLabs leads) |
| Impossible travel detection | Ready-made, no rules to configure | No ready detection, you build it yourself (ShieldLabs leads) |
| How the accuracy figure is checked | Published method: what is collected, how the score is built, 1,511 automated tests, audited on more than a million requests | Not published (ShieldLabs leads) |
| Decision and analytics | ||
| Fit to the job | A finished verdict for each detection | Decisions for each business event (comparable) |
| Risk signal scoring | Ready-made weights for every signal | Published label weights you can edit, plus model scores (comparable) |
| Why a visit was flagged | Every signal that fired, with its weight | Labels and reason IDs (comparable) |
| Cost of a false positive | A ready verdict with every reason shown | A ready verdict with every reason shown (comparable) |
| Analytics a non-engineer can read | Traffic, risk and events readable without building anything | A portal with graph analysis and cases (comparable) |
| Latency and real-time decisioning | About 300 milliseconds | About 450 milliseconds (ShieldLabs leads) |
| Decision Risk | Trusted, Suspicious or Dangerous for visitors, users, devices and IPs | No risk level for visitors or users (ShieldLabs leads) |
| Traffic-quality scoring | Ready-made | Not offered (ShieldLabs leads) |
| Traffic source | Channel and full UTM | URL and referrer only, no UTM (ShieldLabs leads) |
| History API | On every plan, for every identification | No lookup or search API (ShieldLabs leads) |
| Pricing | ||
| Free tier | 5,000 identifications, one time | No free plan, a trial on AWS Marketplace (ShieldLabs leads) |
| Entry price | From 99 USD a month, 25,000 identifications | 300 USD a month on AWS, 100,000 calls (ShieldLabs leads) |
| Price at 25,000 identifications a month | 99 USD a month, 3x cheaper | 300 USD a month on AWS (ShieldLabs leads) |
| Price at 150,000 identifications a month | 399 USD a month, 1.1x cheaper | 450 USD a month on AWS (ShieldLabs leads) |
| Price at 500,000 identifications a month | 999 USD a month, 1.5x cheaper | 1,500 USD a month on AWS (ShieldLabs leads) |
| Price per identification | From 0.00396 USD down to 0.00200 USD, with no monthly base | 0.003 USD per call above the included volume, on top of a monthly base (ShieldLabs leads) |
| Yearly discount | 20%, public | None, the annual option costs more per call (ShieldLabs leads) |
| Plans and support | ||
| Features on every plan | Every feature on every plan, including Free | No plan ladder, and the free open-source SDK leaves out the risk score and the labels (ShieldLabs leads) |
| Data retention | 90 days on every plan | Not published (ShieldLabs leads) |
| API requests per second | From 5 to 15 RPS | No figures published (ShieldLabs leads) |
| Uptime SLA | 99.9% on Scale, self-serve | Not published, no status page (ShieldLabs leads) |
| Support | Chat and email on every plan, including Free | Tickets on business hours, 24/7 only on the higher support tiers (ShieldLabs leads) |
Every competitor cell was checked on their public website and docs, and in our own testing, in September 2026. How ShieldLabs measures 99.9% accuracy
Why choose ShieldLabs
Ready-made detection, no rules to configure
Multi-accounting, account sharing, account takeover and impossible travel come ready, with Medium or High confidence and no rules to configure. With TrustDecision you configure the rules yourself, and build account sharing and impossible travel detection on your own.
Enterprise-level functionality without enterprise pricing
Every feature comes on every plan, from 99 USD a month for 25,000 identifications, and 5,000 identifications are free to start. TrustDecision publishes no price on its own site, starts at 300 USD a month on AWS Marketplace, and prices IP profiling, bot checks and decisions as separate products.
Enterprise quality at a lower price
More mature functionality at a lower price: from 99 USD a month for 25,000 identifications, and the price per identification drops as your traffic grows. TrustDecision lists 300 USD a month on AWS for the same 25,000, and charges a flat 0.003 USD for every call above 100,000.
Risk analytics and investigation
Investigate visitors, devices and IPs, each rated Trusted, Suspicious or Dangerous, and see the overall risk across all your traffic and by source, channel and UTM. TrustDecision gives a fraud operations portal with cases and graph analysis, and records only the URL and referrer of a visit.
Switch to a TrustDecision alternative without a migration
Both install side by side without conflicting. Add ShieldLabs on the free tier alongside your current TrustDecision setup, compare the data for a week, see the quality for yourself, and switch to ShieldLabs when you are ready.
- 01
Install the ShieldLabs snippet next to TrustDecision in about five minutes.
- 02
Collect 5,000 free identifications on the same traffic.
- 03
Detect risky visitors and users, and compare them with what TrustDecision flags.
- 04
Move to ShieldLabs and prevent abuse of your product.
Frequently asked questions
- What is the best TrustDecision alternative?
- ShieldLabs gives enterprise-level functionality without enterprise pricing: risk detection for every visitor, user, device and IP address, and ready-made detection of multi-accounting, account sharing, account takeover and impossible travel with no rules to configure, from 99 USD a month for 25,000 identifications. TrustDecision gives you device labels and a score, and you configure the rules and build account sharing and impossible travel detection yourself, from 300 USD a month on AWS Marketplace.
- How is ShieldLabs different from TrustDecision?
- Multi-accounting, account sharing, account takeover and impossible travel come ready, with Medium or High confidence and no rules to configure. With TrustDecision you configure the rules yourself, and build account sharing and impossible travel detection on your own.
- How much does ShieldLabs cost compared to TrustDecision?
- ShieldLabs costs 99 USD a month for 25,000 identifications, 399 USD a month for 150,000 identifications, 999 USD a month for 500,000 identifications, with 5,000 identifications free to start. TrustDecision: 300 USD a month on AWS at 25,000; 450 USD a month on AWS at 150,000; 1,500 USD a month on AWS at 500,000.
- Can ShieldLabs run alongside TrustDecision?
- Both install side by side without conflicting. Add ShieldLabs on the free tier alongside your current TrustDecision setup, compare the data for a week, see the quality for yourself, and switch to ShieldLabs when you are ready.
Ready to get started?
Start free with 5,000 identifications. Add the snippet once, and the analytics dashboard fills in from your first visitor.
