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Chargeback Dispute Evidence Test

Use the demo below to see how ShieldLabs helps you contest friendly-fraud chargebacks with evidence, not guesswork.

How to use this demo

  1. Click Buy tickets. An event and a sample email are filled in.
  2. Click Buy tickets again. The next event and a new email are filled in, like a different customer.
  3. In the admin panel below, click File chargeback on the second order. The dispute evidence opens and lists the first order: placed by the same visitor and never disputed.
  4. Place the second order in incognito mode instead. The evidence still links it to the first one.
  5. You can reset this scenario with the Restart button at the top right.

Acme Tickets: buy tickets

Event
Tickets

A sample email is filled in. Every order gets a new one.

Acme Tickets admin: orders and disputes

No orders yet. Buy tickets above and they show up here.